> Source: https://tryordinary.com/blog/session-replays-for-shopify-brands

Session Replays

# Session Replays: watch every visit, and see where shoppers get stuck

July 31, 2026 · Updated November 1, 2026

## Overview

Watch
[real visits](/solutions/session-replays)
to your Shopify store, from landing page to the start of checkout, with the
products each shopper viewed and the order they placed beside the
video. A
[drop-off number](/blog/conversion-funnel-for-subscription-brands)
becomes something you can see and fix.

Session Replays Demo data        What you get

## Every visit, and what they add up to

### Watch a real visit

Each recording plays like a video: the pages, cursor, clicks and scrolling. A timeline beside it lists every interaction, so you jump straight to the moment that matters.

### The shopping story, alongside the video

Beside the replay: products viewed, added to cart and removed, what the shopper searched for, and the order a converted session produced. Open any order and you can watch the visits behind the sale.

### See how far checkout got

The video ends where Shopify's checkout begins, and the timeline shows which checkout steps the shopper reached. You learn where checkout abandonment happened, not just that it did.

### Spot rage clicks and dead clicks

Every session flags dead clicks and rage clicks, rolled up by page and element. The button that keeps frustrating shoppers stands out.

### Findings across all your sessions

Findings write up the friction that keeps recurring, with the number of sessions behind each one and example recordings you can watch.

FindingsDemo data

### Bookmark the sessions worth keeping

Star a session and leave a note saying why it matters. Bookmarks are shared with your team under Session Replays → Bookmarked.

Day to day

## Easy to search, careful with data

### Find the right sessions fast

Filter the recordings list down to converted sessions, sessions with rage clicks, or the sessions a finding is based on. Each recording also shows which A/B test variant the visitor saw.

[More on A/B testing your store](/blog/ab-testing-for-shopify-brands)

### Private by default

Anything a shopper types into a form field is masked in their own browser before it leaves. Replays show that typing happened, never what was typed.

### Kept as long as it's useful

Replay video is kept for 30 days. Bookmarked sessions are kept until you remove the bookmark, and session statistics are kept for 90 days so trends stay comparable.

## Available now

Session Replays is part of the **Advanced plan**. On
Advanced, recording starts automatically once Ordinary's app embed
is enabled in your theme, and you can switch it off any time in
Settings. The
[session replays guide](https://help.tryordinary.com/features/session-replays)
covers recording settings, Findings and bookmarks.

[Connect your store](https://apps.shopify.com/ordinary-attribution-ab-testing) [Compare plans](/pricing)        Keep reading

## More from the blog

[November 6, 2026 Connect Ordinary to Claude or ChatGPT and ask your store what's working Connect your Shopify store to Claude or ChatGPT through Ordinary and ask about sales, Meta and Google Ads, cohorts and retention, answered from your numbers.](/blog/connect-shopify-to-claude-and-chatgpt)[October 30, 2026 A GA4 events report by channel: your own events next to the orders each channel drives Ordinary's Marketing Mix now shows your GA4 custom events by channel for Shopify stores, beside each channel's orders, plus a directional read on A/B tests.](/blog/ga4-events-by-channel)[October 23, 2026 Product variants: what every size, colour and pack sells and earns See what your Shopify product variants sell and earn: units, revenue and margin by size, colour and pack, which pages sell each one, and who buys again.](/blog/product-variants)

## See what your shoppers see.

Connect your Shopify store and start watching the visits behind your conversion rate.

[Connect your store](https://apps.shopify.com/ordinary-attribution-ab-testing)
